Disability Helpline Numbers

This page gives details of the main organisations and helplines that can help disabled people and their carers. Please contact VRDS if you need further help or advice on 01606 888400.


Advice & Support Groups

  • Age Concern Cheshire
    01606881600
  • Arthritis Care Adults
    08088084050
  • Deafness Support Network
    0333 2205050
  • Disability Rights UK
    0330 995 0400
  • Headway
    0808 800 2244
  • MS Society Helpline
    0808 800 8000
  • Neuro Muscular Centre
    01606 860 911
  • Spina Bif / Hydrocephalus
    01733 555988
  • Stroke Association
    0303 3033 100
  • Vision Support
    01244 381515

Benefits Helplines

  • Universal Credit
    0800 328 9344
  • Disability Living Allowance
    0345 7123456
  • Attendance Allowance
    0345 605 6055
  • Personal Independence Payment
    0345 850 3322
  • Cheshire West Benefits & Financial Support: 0300 123 7021

Carers

  • Cheshire Carers Centre
    0800 085 0307
  • Carers Allowance
    0843 504 7223
  • Carers Emergency Card
    0800 085 0307

Cinema

  • Free Cinema Card
    01244 526 016

Disability Information Services

  • Dial House Chester
    01244 345655
  • DICE Ellesmere Port
    0151 3551420
  • DIB Macclesfield
    01625 501759
  • VRDS Vale Royal
    01606 888400

Education

  • Disabled Students Helpline
    0330 9950414
  • LearnDirect Helpline
    0800 101 901
  • OU Disabled Students
    0300 303 5303

Equipment

  • British Red Cross
    0844 871 8000
  • Disability Living Foundation
    0300 999 0004
  • VRDS Discounted Equipment
    01606 888400

Employment

  • Disability Employment Advisor
    Contact your local JobCentre
  • Access to Work
    0800 121 7479
  • Job Centre Plus Helpline
    0844 776 8509

Health & Hospitals

  • NHS Non-Urgent Line: 111
  • Patient Advice & Liaison Service (PALS): Contact your local hospital
  • Countess of Chester Hospital
    01244 365 000
  • Leighton Hospital
    01270 255 141
  • Macclesfield General Hospital
    01625 421 000
  • VRDS Hospital Discharge
    01606 888400

Home Eye Test

  • Specsavers
    0800 198 1132

Independent Living

  • Age UK Direct Payments
    0845 053 1313
  • Cheshire Centre for Independent Living Direct Payments: 0845 340 2777

Insurance

  • FISH Insurance
    0333 331 3770

Legal Services

  • Contact your local Citizens Advice Bureau
  • Disability Law Services
  • 0207 791 9800
  • Equality & Human Rights
    0808 800 0082

Motability & Motoring

  • Driving Mobility
    01872 672 520
  • Motability
    0300 456 4566
  • Blue Badge & Radar Key: Contact your local Council, Disability Information Service or Shopmobility Service

Shopmobility Services

  • Chester: 01244 312 626
  • Crewe: 01270 580 031
  • Ellesmere Port: 0151 355 1420
  • Macclesfield: 01625 613 111
  • Nantwich: 01270 628 633
  • Northwich: 01606 288 820
  • Winsford: 01606 557 550

Social Services

  • Care at Home Access Team
    0300 123 7034
  • HELP Welfare Assistance
    0300 123 7065
  • Out-of-Hours Emergency Teams: 
    01244 977 277 (Cheshire West) and 0300 123 5022 (Cheshire East)

Transport

  • Concessionary Transport Disabled Railcard & Senior Discount Rail Card or Bus Pass: 0300 123 7025
  • Train Journey Care:
    0800 158 123

United Utilities

  • Priority Services Scheme
    0345 072 093

Wellbeing Telecare

  • Call: 0300 123 8123

Wheelchair Assessment Units

  • Chester & Ellesmere Port
    0151 357 1070
  • Congleton & Macclesfield
    01625 663 345
  • NHS Wheelchair Repairs
    0800 834 829

Vale Royal Disability Services

VRDS has a number of in-house services, including:

  1. free and confidential information to disabled people, their families and friends — call us on 01606 888400
  2. a Hospital Discharge Support Service supporting disabled people on discharge from hospital and helping them maintain their independence in the community — call us on 01606 888400
  3. a Shopmobility Service in Northwich and Winsford providing wheelchairs, scooters and walkers for hire — call Northwich Shopmobility on 01606 288820 or Winsford Shopmobility on 01606 557550
  4. a fully accessible training / conference room available for hire — call us on 01606 288820
  5. a wide range of "pre-loved" and "as-new" equipment, at remarkably low prices — call us on 01606 888400
  6. a wide range of volunteering opportunities — if you are interested, please call 01606 888400